Honestly, I don't know how this happened ...
Dear Customer (firstname.lastname@example.org),
Attached is an email that TPG has received complaining about certain conduct. The IP Address and timestamps provided by the complainant indicate that the conduct occurred over your TPG Service.
Infringement IP address: xxx.xxx.xxx.xxx Infringement timestamp (SYD): 2009-11-28 00:50:08
TPG does not condone the use of TPG Services for activities which are offensive, illegal or infringe on the legal rights of other persons. Such activities are expressly stated in your agreement with us as being a basis on which TPG may suspend or terminate the supply of services to you.
It is alleged in the attached complaint that you, or someone authorised by you, have engaged in such an activity. If you agree that you did engage in the activity, please cease it immediately. If you do not believe that you have engaged in the activity complained about or you believe that the activity is not illegal, offensive or an infringement of another person's rights, please contact the complainant in writing as soon as possible and explain your position to them.
If the complaint is about spam, it may be that your equipment has been compromised by a hacker. Please obtain an up to date antivirus system and ensure that your machines are cleaned as a matter of urgency. If you fail to do so and the spam persists, TPG may take steps to limit the spam by suspending your service.
If you have any questions about this email or our Terms and Conditions, please contact Customer Service on 13 14 23 or email@example.com.
Internet Abuse Team
Phone: 13 14 23
Fax: 02 9850 0813
---------- Forwarded message ----------
TPG Internet Pty, Ltd.
65 Waterloo Road
North Ryde, NSW 2113 AU
RE: Unauthorized Distribution of the Copyrighted Television Series Entitled
Dear TPG Abuse Department:
We are writing this letter on behalf of the relevant subsidiaries of CBS Corporation.
We have received information that an individual has utilized the below-referenced IP address at the noted date and time to offer downloads of copyrighted television programs through a "peer-to-peer" service, including such title(s) as:
The distribution of unauthorized copies of copyrighted television programs constitutes copyright infringement under the Copyright Act, Title 17 United States Code Section 106(3). This conduct may also violate the laws of other countries, international law, and/or treaty obligations.
Since you own this IP address (xxx.xxx.xxx.xxx), we request that you immediately do the following:
1) Remove or disable access to the individual who has engaged in the conduct described above; and
2) Take appropriate action against the account holder under your Abuse Policy/Terms of Service Agreement.
We also would request that you inform the individual who engaged in this conduct that legitimate copies of CBS content are widely available for viewing online, for example on www.cbs.com and many other sites that participate in the CBS Audience Network.
On behalf of CBS, owner of the exclusive rights in the copyrighted material at issue in this notice, we hereby state that we have a good faith belief that use of the material in the manner complained of is not authorized by CBS, its respective agents, or the law.
Also, we hereby state, under penalty of perjury, that the information in this notification is accurate and that we are authorized to act on behalf of the owner of the exclusive rights being infringed as set forth in this notification.
Please direct any end user queries to the following:
Please include the Case ID 12345, also noted above, in the subject line of all future correspondence regarding this matter.
We appreciate your assistance and thank you for your cooperation in this matter. Your prompt response is requested.
Infringing Work: Navy: NCIS
First Found: 28 Nov 2009 00:50:08 EST (GMT -0500)
Last Found: 28 Nov 2009 00:50:08 EST (GMT -0500)
IP Address: xxx.xxx.xxx.xxx
IP Port: 54321
Torrent InfoHash: 390F03C5E7AEF0C48C7D74FEAF9CE2331C1C6A1B
NCIS.S07E08.Power.Down.HDTV.XviD-FQM.[VTV].avi.torrent (367,052,052 bytes)